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Return Policy

MT Imports wants all of our customers to be confident that they can purchase case lots of wine and/or grappa or single bottles of any item and be fully satisfied with their purchases. Rigorous testing and quality control is always maintained at the highest levels by our suppliers in Italy before release to market and once more by the LCBO when items arrive here in Ontario. In the event that a wine and/or grappa is unsatisfactory, we will accept the return of leftover, un-opened, saleable product in exchange for an account credit to be used towards our other products. The term “saleable” product means it must be in good condition (unopened, label intact, etc.). When making a return, bear in mind the length of time since the product was originally purchased. Some items such as wines deteriorate with age. Such returns must be made within 30 days of receipt.